Account Manager

About the Account Manager role:

The ideal person for this role takes pride in creating memorable experiences for clients while also holding them accountable to their commitments. This individual should possess the ability to take initiative, think innovatively, adapt quickly, and be enthusiastic about personal and collective growth within our clients, our team, and our program. Ultimately, the Account Manager is responsible for the client journey of our amazing founders. 

What you’ll love to do:

• Oversee clients' journeys from activation to renewal 
• Foster client engagement through our community groups
• Hold clients accountable to goals and commitments 
• Create magical moments for clients

You’ll succeed as an Account Manager if you:

• Have at least 1 year of experience as an Account Manager (or Client Success-equivalent experience)
• Love to foster community connections through mindful, friendly, and imaginative interactions
• Are comfortable working with CEOs and high-functioning executives
• Have familiarity with tech and SaaS topics
• Have strong written and verbal communication skills, with the ability to engage and moderate conversations professionally and inclusively

How we’ll hire an Account Manager:

1. Application, which includes a 1-min video: How to CRUSH Your Application to SaaS Academy
2. Skills Questionnaire 
3. Culture Chat
4. Predictive Index Assessments
5. Hiring Manager Interview
6. Test Project 
7. Test Project Presentation
8. Culture Chat with SaaS Academy Program team
9. Meet the CEO

Compensation:

$77,000 USD (base + variable compensation)