Skip to main content

How do you increase your product lock-in?

How do you increase your prices without upsetting your customers?

The other day I was reading a great blog post by Brian Halligan, CEO and Co-Founder of Hubspot on going from Startup to Scale-Up.

One area that I loved was his thoughts on the “Monetization Decision”

What they realized is that early on they were lacking multiple pricing axis.

At the time they only had one when companies like Salesforce had 4.

That’s something we learned when building out Flowtown, our SaaS product that allowed companies to get social and demographic data appended to their customer email list.

If you look at the top 250 software as a service businesses, most have an average of 2-3 different ways to extract value from their software.

So in today’s video I want to share the 4 most common ways to add additional pricing axis to your product.

Here they are:

1) Plans: This is a no brainer and most SaaS companies offer different tiers of plans or packages for their products.

2) Number of Seats: If your product allows for it, charge for additional accounts or access to more admin features for teams.

3) Add-Ons: Many times this can be a 3rd party integration, or some feature that has a direct cost to you for providing but that you can upsell to your customers.

4) Other Services: This would be if you have any other products or solutions within your organizations. At Salesforce.com, these are their other Cloud product suites like Support & Marketing.

The key is to provide other elements of your solution as upsells or revenue maximizers so that your salespeople have something to offer to increase their Average Contract Value (ACV).

Using these strategies will allow you to improve your profitability and re-invest in marketing and sales activities to take your startup to the next level.

Upgrade your pricing axis. Uplevel your profits.

Simple math.

Dan Martell
Post by Dan Martell
May 16, 2016 8:24:17 AM
Dan Martell is the founder and CEO of SaaS Academy, the world’s No. 1 coaching program for B2B SaaS founders. He’s coached 800+ B2B SaaS founders to scale with confidence and on average increased their MRR by 209% within six months. Dan’s a 5x SaaS founder with three successful exits, including companies such as Clarity.fm, Spheric, and Flowtown. He’s also a serial entrepreneur, triathlete, investor, husband,and father. You can learn more about Dan, invite him to speak at your next event, or find out about his book, Buy Back Your Time, by visiting danmartell.com.