Our Clients

I think a lot of people that may be interested in SaaS Academy programs might be thinking, okay. If this is going to make me more money, that's great. That's one ROI. The biggest ROI for me is I feel like I've got the business and the team that's going to line me up for success for the future. The team that's going to take me to that level. And I didn't have that before. The coaches clarified some of the things or confirmed some of the things I've been thinking about in my head about like, what doesn't make a great player. What does make great players. How to evaluate your team members. How to make sure that you give them the right instruction and tools to be successful. How to empower your team.

Yeah, I can definitely say that this is a no-brainer. Since joining SaaS Academy, we've taken our business from about 100k in MRR to now over 550k in MRR, projecting to be closer to 750 in MRR within the next 60 to 90 days. And I can lay a lot of that success at the feet of the frameworks, and the guidance, and the advice and the support that I've gotten through this community. So yeah, no brainer.

There is some friction that we have taken out of our business because we took our coach's advice and the training on customer success management. We were doing it, but the truth is we were treating it more like a customer support, more like a glorified support role, and the program really helped us understand the art and science of customer success, what that really means to do that well. We also, over the last 60 days, nearly doubled our customer count. And so now we're working to get our pricing, which our coaches have also helped me quite a bit with, so we're trying to implement some of the new pricing schemas that the folks at [the San Diego Intensive] told us about.

I would think we wouldn't be as far ahead, for one. We would probably be doing much more trial and error finding out the hard way. I would say probably many more, I would say costly errors in some way. You can often use the support as a sounding board. For me, it's given me confidence as a business owner that yes, we can do this. Yes, there are people that know stuff that I don't know and I have a go-to place.